Devices and activity — Devices, status, and logs
The LocalGuard panel has two sections that work together to give you complete visibility into what is happening on your family’s devices: Devices tells you which devices are linked and whether they are working correctly, and Activity shows you exactly what has happened on them — which websites were visited, which were blocked, and which applications were running.
Devices
Section titled “Devices”What you see in the device list
Section titled “What you see in the device list”When you open the Devices section, you see all the devices linked to your LocalGuard account. For each device you see:
- Device name: The name you assigned when you linked it, or one you can change from the device detail.
- Connection status: Whether the device’s agent is actively communicating with the panel. A “Connected” status with a recent last contact means the agent is active.
- Last contact: The date and time the agent last communicated with the panel. If the PC is on and the last contact was more than 5 minutes ago, there may be a problem with the agent.
- Agent version: The version of the program installed on that device. If a newer version is available, updating is recommended to get the latest protection improvements.
- Operating system: The device’s operating system.
The device detail
Section titled “The device detail”Click on any device to see its full information:
- Recent activity: A quick summary of the device’s latest requests — websites visited, blocked, and errors.
- Today’s requests: How many network requests the device has made today and how many were blocked.
- Agent version and status: Detailed information about the installed program.
- Device identifier: A unique code that identifies this device in the system. Useful if you contact support.
- Available actions: From the device detail you can change the name, move it to a family group, or unlink it if you no longer need it.
How to interpret device status
Section titled “How to interpret device status”| Status | What it means | What to do |
|---|---|---|
| Connected (recent contact) | The agent is active and working. | Nothing. |
| Connected (contact hours ago) | The PC may have been off or the agent had a problem. | If the PC is on, check the service in PowerShell. |
| No contact (more than 24h) | The agent has not communicated. | Open PowerShell on the PC and check Get-Service LocalGuard. |
| Old version | A newer version is available. | Download the updated installer from Install and reinstall. |
Family groups
Section titled “Family groups”Groups are a way to organize devices and apply the same rules to multiple devices at once without repeating the configuration.
For example, you can create a group called “Teenagers” with your older child’s laptop and the living room PC, and apply it different rules from a “Young children” group where you have the younger children’s tablet.
To create a group:
- Go to Devices.
- Find the option to manage family groups.
- Create the group with a descriptive name.
- Add the devices you want to include.
- When you go to Protection and select “Group” in the scope selector, you will see this group available.
Activity
Section titled “Activity”What the Activity section is for
Section titled “What the Activity section is for”The Activity section is the record of everything that has happened on your family’s devices. If you have doubts about whether a block worked, want to know which websites your child visits, or notice unusual behavior, this is where you find answers.
Activity has two main tabs:
Websites: Shows the history of domains the agent has processed — those that were allowed and those that were blocked. You can filter by device, by result (allowed/blocked), by date, and by domain.
Applications: Shows the applications the agent has detected running on the device. If you have configured per-app limits or want to know which programs your child uses, this is the tab to check.
What information each activity record shows
Section titled “What information each activity record shows”Each entry in the website log includes:
| Data | What it tells you |
|---|---|
| Domain | The website the child tried to open or successfully opened |
| Result | Allowed, Blocked, or Error |
| Reason | Why that decision was made: rule name, active category, schedule, time limit… |
| Device | Which device generated that record |
| Time | Exactly when it happened |
| Browser or process | Which browser or application made the request |
How to verify a block worked correctly
Section titled “How to verify a block worked correctly”This is the verification you should do every time you create a new rule or change the configuration:
- Select the device in the Activity filter.
- Create the rule in Protection if you have not already.
- Go to the child’s PC and open the blocked website in Chrome in a normal window.
- Open the same website in incognito mode (Ctrl+Shift+N in Chrome).
- Return to Activity in the panel and refresh.
- You should see two records for the domain with result “Blocked” and the reason from the rule.
If the block appears in the log, everything is working correctly. If it does not appear, there is something to review — check the troubleshooting section below.
How to read the log to detect evasion attempts
Section titled “How to read the log to detect evasion attempts”The activity log is also your tool for detecting if your child is trying to find ways around the protection:
- Many attempts at the same blocked domain: Normal. The child tries to open the website and encounters the block.
- Records from an unknown browser: Your child installed a different browser. Go to Protection and define a policy for that process.
- Unfamiliar websites you do not recognize: They may be subdomains of known platforms or new websites. You can add them to the blocked list directly from the log by clicking on the domain.
- No records at all with the PC on: The agent may not be active, or the child may be using a VPN that bypasses the proxy. Check the agent status and look for VPN applications in the Applications tab.
Filters and search in Activity
Section titled “Filters and search in Activity”To find specific information in the log:
- Device filter: See only one device’s activity.
- Result filter: See only blocks, or only allowed accesses.
- Date filter: Check what happened yesterday, last week, etc.
- Domain search: Type part of a domain to find all related records.
The event detail
Section titled “The event detail”Click on any activity record to see all the information: the full domain, the exact reason for the block or permission, the specific rule that applied, the browser, the exact time, and the Windows user. This detailed view is useful when you need to understand why something specific happened.
Cross-checks between Devices and Activity
Section titled “Cross-checks between Devices and Activity”These are the most common scenarios and what they mean:
| What you see | What it may mean | What to check |
|---|---|---|
| Device “Connected” but no activity for hours | The child has not browsed, or the agent is not reporting events | Try opening a website on the child’s PC and check if it appears |
| Activity with no blocks even though rules are active | The rule does not apply because of scope, an active exception, or the browser not going through the proxy | Check the scope selector and the rule inspector |
| Block recorded but child says they accessed the website | May be browser cache. The browser loaded the page from cache before the block was applied | Ask the child to clear the cache or use a different URL to test |
| ”Unknown browser” record | The child installed a non-validated browser | Define a policy for that process in Protection |
| Agent version “Old” | An update is available | Download the installer from Install and reinstall on that PC |
| No contact with the PC on | The agent service has stopped or there is a connectivity problem | Check Get-Service LocalGuard from PowerShell on that PC |